Critical Information Summaries


See the key details of your 1300 or 1800 plan or service in an easy to understand and concise way. Find out what is included, what you need to pay, contract length and the charges that apply if you cancel early. 

The Critical Information Summaries (CIS) are provided as PDFs, so they are easy to download and print. If you need Adobe Acrobat Reader you can download it at the Adobe website.

1300 Number Services

1300 Plans CIS (PDF)

1800 Number Services

1800 Plans CIS (PDF)


Note: Critical Information Summaries are not available for 13 number services due to variable pricing depending on Government rates.