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Don't wait until there's an emergency, update your service address today


Hi there,


Our records indicate that your service address with us is incorrect or missing.

To better prepare for emergencies, please update your address with us by 18th January 2019.


Why is this important?

If an emergency call was made on your phone number, you will need emergency services to get to your address as soon as possible. Emergency services rely on the information your service provider has, so it is important to keep your address updated in order to avoid delays.

Having an up-to-date service address is a regulatory requirement to ensure that emergency services have the correct location.

How do I update my address?

To update your address, please call the CallStream Support team on 1300 225 578 and they can update your details for you.

Kind Regards,

The CallStream Team



1300 CallStream (1300 225 578)
Mon to Fri - 8:00am-6:00pm EST/EDT

Level 4, 580 George St, Sydney NSW 2000

FAX 1300 654 921

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