Terms & Conditions

 

This area sets out our general and enterprise customer terms and conditions. The terms apply to supply of the CallStream products and services,  and you must comply with them unless we have agreed different terms. You need to read these documents to understand the agreement and your rights and obligations.

General terms & conditions

If you are a business or non-profit organisation and you acquire a service primarily for business use (but not for resale) and you have an annual spend with us of less than $20,000 and you did not have an opportunity to negotiate the contract terms with us, our standard customer terms and conditions are the General Terms and the Critical Information Summary for the service you purchase. A summary of the General Terms is here.

Enterprise terms & conditions

If you are a business or non-profit organisation and have an annual spend with us of more than $20,000, or if you had the chance to negotiate the contract terms with us, or if you purchase our service for resale, or if you are a government customer, our standard customer terms and conditions are the Enterprise Terms and the Critical Information Summary or Service Schedule for the service you purchase. A summary of the Enterprise Terms is here.