Hunt Groups

More leads and fewer lost calls

Most callers hang up when they hear a 'busy' signal, costing your business crucial leads and enquiries. CallStream phone numbers ensure that customers never receive a 'busy' signal. Instead, incoming calls 'hunt' for the next available phone within a group that you specify, and direct the call to that number.

Imagine that you receive a call while out of the office. CallStream will ring your mobile, and if busy or out of range, direct the call to another staff member or your office admin line. The process is seamless and callers will not realise they're being redirected.

Simple yet scalable

Hunt Groups can scale from a small business, needing just a few linked phone numbers, to a high-volume call centre with multiple phone representatives.

 

 

 

13, 1300 and 1800 number Hunt Groups feature


Easily keep or customise your national business phone number

Bring your 13/1300/1800 number to CallStream

Standard CallStream phone numbers are allocated through a 'lucky dip' system which ensures fast and very low-cost service. However, businesses often wish to bring their existing 13, 1300 or 1800 phone number across to the CallStream service.

If your business already relies upon a 13, 1300 or 1800 phone number, you can easily maintain it when you move to CallStream. The transfer process is fast and painless, so you won't experience damaging servce downtime or lose business. 

Take advantage of the ease, flexibility and affordability of CallStream - without needing to change your number.

  • Each number transfer will attract a once-off setup fee of $99 (inc. GST).

Get a new 13/1300/1800 number

Custom business numbers are a popular choice for organisations that wish to promote a phone number on TV, Radio and Print. For example, you might choose a number related to your industry or service (1800 NEW CAR), a brand (1300 CALLSTREAM) or simply a mnemonic pattern (13 13 13).

How to get a custom phone number

1. You register with SmartNumbers to view the database of available numbers. 

2. You purchase your desired number (SmartNumbers uses an online auction).

3. We'll activate your number. A once-off setup fee of $99 (inc. GST) applies.


Get access to Hunt Groups and Choose or Keep your inbound number with CallStream.

 

 

 

Or call us direct on 1300 225 578